The Ops & Service Clinic Master Clinics (Class) is designed just for you—entrepreneurs ready to stop putting out fires and start building systems that work.

In these high-impact masterclass, you’ll dive deep into the nuts and bolts of your business operations, uncovering exactly where you’re losing time, money, and clients. We’ll walk you through the strategies, tools, and workflows that simplify processes, elevate client experience, and ultimately make your business run like the powerhouse it’s meant to be. By the end, you’ll have a fully customized operational game plan implemented or ready to launch.

What You’ll Get:

• Comprehensive Business Audit: Identify bottlenecks, inefficiencies, and missed opportunities with a full diagnostic of your current operations.

• Customized Workflow Development: Create and implement workflows tailored to your unique business needs, from client onboarding to follow-ups and everything in between.

• Client Experience Mastery: Design a client journey that increases retention, builds loyalty, and turns customers into lifelong advocates.

• Hands-On Implementation Support: This isn’t just theory—we work with you in real-time to put your new systems into action, ensuring a seamless transition into a streamlined, efficient operation.

What’s Included:

• 4-6 Weekly Live Sessions: Interactive, hands-on workshops where you’ll learn, implement, and see results.

• Expert Guidance and Feedback: Get personalized feedback and support from Kay Cole and  industry experts dedicated to helping your business thrive.

• Customized SOP Templates: Don’t start from scratch! We provide the templates you need to create clear, actionable, and repeatable processes.

• Ongoing Community Support: Join a cohort of like-minded entrepreneurs, sharing insights, challenges, and wins in our exclusive community.